At Stacket WMS ("Stacket", "we", "our", or "us"), we value your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our cloud-based Warehouse Management System (WMS), or interact with our services.
By using Stacket WMS, you agree to the practices described in this Privacy Policy.
1 Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request a demo, subscribe to our newsletter, or create an account, we may collect:
- Name
- Company name
- Job title
- Email address
- Phone number
- Business address
- Account credentials
Business & Operational Data
While using Stacket WMS, you may provide:
- Inventory information
- Product SKUs and variants
- Warehouse locations
- Orders and shipment details
- Client and customer records
- Billing information
- Barcode and tracking data
- Warehouse activity logs
Technical Information
We automatically collect certain information, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of access
- Cookies and similar technologies
- Usage analytics
2 How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process warehouse operations and inventory data
- Create and manage customer accounts
- Improve platform performance and user experience
- Respond to inquiries and support requests
- Process demo requests
- Send service notifications and updates
- Provide customer support
- Maintain platform security
- Detect fraud or unauthorized activity
- Comply with legal obligations
3 Cookies and Analytics
Our website may use cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Measure marketing effectiveness
- Enhance user experience
You may disable cookies through your browser settings; however, some website features may not function properly.
4 Data Security
We implement reasonable administrative, technical, and organizational safeguards to help protect your information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your data using industry-standard security practices, no internet transmission or electronic storage system can be guaranteed to be completely secure.
5 Data Sharing
We do not sell your personal information.
We may share information with trusted third parties only when necessary to:
- Host and operate our platform
- Provide cloud infrastructure
- Process communications
- Provide customer support
- Perform analytics
- Meet legal or regulatory requirements
- Protect our legal rights
All third-party service providers are required to safeguard your information appropriately.
6 Customer Data
Stacket WMS stores and processes business information provided by our customers solely to deliver the services they request.
Customers remain the owners of their business data. Stacket processes this information only on their behalf and according to applicable agreements.
7 Data Retention
We retain information only for as long as necessary to:
- Provide our services
- Maintain business records
- Resolve disputes
- Meet legal obligations
- Enforce agreements
When information is no longer required, it is securely deleted or anonymized where appropriate.
8 Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Request data portability
- Object to certain processing activities
- Withdraw consent where applicable
Requests may be submitted using the contact information below.
9 Third-Party Services
Our platform may integrate with third-party services such as eCommerce platforms, shipping carriers, marketplaces, payment providers, and other business applications.
Your use of those services is governed by their respective privacy policies, and we encourage you to review them.
10 International Data Transfers
Your information may be processed or stored in countries other than your own. Where required, we implement appropriate safeguards to protect personal information during international transfers.
11 Children's Privacy
Stacket WMS is intended for business use and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.
12 Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.
The updated version will be posted on this page with a revised Effective Date.
13 Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
Stacket WMS
Website: https://stacketwms.com
By using Stacket WMS and our website, you acknowledge that you have read and understood this Privacy Policy.